With just five minutes notice, Prince William walked into her nursing home to apologize.
"He just sat there and talked," Masters said pointing to a chair beside her.
"When he came into the room, she actually asked him if she could squeeze him to check if it was actually him," said a nursing home employee.
The Prince and Masters had tea and he gave her an invitation for a garden party at Buckingham Palace in July. For that, she says she'll need a new dress.
"He was lovely," said Masters.