911 dispatcher helps Irvine couple deliver baby girl

IRVINE, Calif. (KABC) -- An Irvine family is thanking a 911 operator for her help over the phone when the couple's baby unexpectedly arrived a week early.

Orange County Fire Authority dispatcher Mishele Richards remained calm on the phone while she walked Vihn and Lanna Lam through delivering their daughter, Emilia.

Listen to the dramatic 911 call and see photos of the happy family in the report above.