Consumer Reports finds the best mattresses online

Wednesday, May 27, 2015
Consumer Reports finds the best mattresses online
Should you buy your next mattress online? Consumer Reports' latest tests of 38 queen-size mattresses include a few that are sold primarily on the Internet. The prices aren't bad, but how risky is it to buy a mattress sight unseen?

LOS ANGELES (KABC) -- Consumer Reports has long said that the best way to make sure you get a mattress you like is to try it in the store, but what if you don't want the hassle of shopping at a store and you'd rather buy online?

Consumer Reports tested two queen-size foam mattresses primarily sold on the Internet: The Casper, which costs $850, and the foam Tuft & Needle Ten, which costs $600.

Consumer Reports tests mattresses for a number of performance criteria, including how well a mattress can hold up to eight years of simulated use, how much support you get on your side and on your back, and if the mattress resists bouncing, so it doesn't transfer vibrations from one side to the other. Through their tests, the organization found out that some of the mattresses sold online are pretty impressive.

"The Casper memory-foam mattress got high scores for back and side support, and it resists bouncing, so you're less likely to wake up your partner," said Chris Regan of Consumer Reports.

The online company also offers a 100-day trial period. If you don't like the mattress, Casper will pick it up for free and refund your money.

As for the $600 Tuft & Needle mattress, Consumer Reports calls it a bargain buy.

"It held up nicely in our durability test, same as The Casper, and it offers decent side and back support," Regan said.

Tuft & Needle's return policy isn't as generous - 30 days instead of 100. But Consumer Reports says a month is plenty of time to decide if you like it, plus returns are free.

If you buy a mattress in a store and want to return it, you often have to pay for shipping or a restocking fee.

Both the Tuft & Needle Ten and The Casper mattresses are made of foam.

If you prefer an innerspring mattress, Consumer Reports found some best buys: the Charles P. Rodgers St. Regis Pillowtop for $1,100 and the Sealy Posturepedic Hybrid Trust Cushion for about $1,200.