New software decodes emotions over phone

The software, called Magnify, breaks down a human voice to identify a person's emotional state. Israeli company eXaudios is testing the software's use in diagnosing /*medical conditions*/ such as autism, schizophrenia, heart disease and even prostate cancer.

Some companies are already using Magnify at their call centers, with software suggesting various ways a customer service agent can pitch a product or service.

Magnify can also tell if a person is unlikely to buy and suggests the agent end the conversation before the client gets angry.

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