LA PORTE, Texas -- A video is making its rounds on social media that shows a tax worker and a customer getting into a violent fight inside of a Walmart.
"Take your poor (expletive) out this store," Alice Kenner, a Jackson Hewitt tax worker, could be heard saying to a customer on video. "Your momma is a (expletive)."
The customer, Jessica Albitz, is then seen head-butting the tax worker. Keener is then seen fighting back. She takes Albitz by the head and starts banging it on a table nearby. Keener then slams Albitz to the floor.
Albitz told Eyewitness News that the two got in a verbal spat a day earlier when Albitz and her husband went to the Jackson Hewitt tax booth inside Walmart to file their taxes. Albitz was not their tax worker, but was just clocking in to work.
"She came in in a bad mood, and so she took it out on us," said Albitz. "She was very rude to us."
Albitz said she and her husband left without incident. She said she came back to the Walmart the next day to shop, and that's when she ran into Keener again. Albitz said Keener mumbled a profanity at her.
"I turn around and said, 'excuse me,'" said Albitz. "I did say something back. She came out of her cubicle and followed me to the entrance."
The argument got out of control, Ablitz said. She showed Eyewitness News a knot on her forehead from the headbutt and a huge bruise on her elbow. A trespassing warning was given to her by police when the fight was over.
In the video, Keener is heard yelling out that Albitz was the instigator.
"You better get her. You better get her. She coming in here messing with me. I'm at work," Kenner says in the video.
Eyewitness News has learned that Keener also works as an EMS billing representative for the City of La Porte. Eyewitness News made several efforts to speak with Keener, but Keener has not responded to our requests.
Jackson Hewitt released the following statement on Tuesday:
Jackson Hewitt has a long-standing history of being an advocate and resource for our clients and this incident is completely inconsistent with our values. Jackson Hewitt and our independent owner-operators share a commitment to the well-being and fair treatment of all people. We strive to offer a safe and positive work environment for both our employees and the clients we serve. We do not tolerate harassment, discrimination or violence in any capacity. The tax preparer has been placed on administrative leave as we investigate this matter.
Walmart fight caught on camera in Texas
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