Passenger says she lost United Airlines seat to Texas congresswoman

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Tuesday, December 26, 2017
Passenger says she lost airline seat to Texas congresswoman
United Airlines apologized and gave a $500 travel voucher to a passenger who accused the airline of giving her first-class seat to U.S. Rep. Sheila Jackson Lee, a Houston Democrat.

HOUSTON -- United Airlines apologized and gave a $500 travel voucher to a passenger who accused the airline of giving her first-class seat to U.S. Rep. Sheila Jackson Lee, a Houston Democrat.

An airline spokeswoman said Monday that its internal systems show the passenger, Jean-Marie Simon, canceled her Dec. 18 seat from Houston to Washington, D.C. after a weather delay.

Simon denies that she canceled the flight. She was given a seat in Economy Plus and told the Houston Chronicle she saw Jackson Lee sitting in the seat that was assigned to her.

United said it upgraded Jackson Lee automatically and not because she was a member of Congress.

The congresswoman said in a statement that she didn't ask for anything "exceptional or out of the ordinary."