The incident happened around 11:30 a.m. at the Macy's at the Baldwin Hills Crenshaw Plaza, according to the Los Angeles Police Department.
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Initial reports of shots fired turned out to be unfounded, investigators said, adding that the sound was probably to that of display-case glass being shattered. An unspecified amount of merchandise was taken during the robbery.
The two suspects fled in a silver four-door Lexus, authorities said.
They're described as the following: a man in his early 20s wearing a black Champion sweater and another man wearing a gray Puma sweatshirt armed with a pistol. Both men are around six feet tall, police said.
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No injuries were reported.