The Grevle family says the carmaker assured them that their 2017 BMW was not part of a recall involving a problem with the power steering control, but on Monday, after the family got home, a neighbor pounded on their door to alert them that there was smoke coming from their car.
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The family said the whole car quickly caught fire, with the flames also burning a fence.
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Car owner Knut Grevle tweeted about the shocking blaze: "How does my 2017 X3 catch on fire after only having it for 9 months!?!?! My wife and child could have been in that car. It was parked and turned off!"
The family credits their neighbor for keeping the fire from potentially spreading to their home.