It happened around 7:30 p.m.
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Police said some sort of altercation occurred that led multiple people inside the mall to report a possible active shooter.
ABC7 viewers reported seeing shoppers running for safety while others sheltered in place.
However, when police arrived and cleared the scene, they found no evidence of a shooting and no injuries were reported.
Ontario Police Chief Mike Lorenz issued a tweet Saturday night confirming reports of an active shooter were "false."
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"The mall is safe," read the tweet.
Still, investigators are asking people to avoid the mall as they investigate what led to the panic.