ANTHEM, Ariz. (KABC) -- Aspen Cline says her birthday trip didn't quite go as planned.
She had seen videos all over the internet of horses in the drive-thru lane, but when the Arizona teen and her horse Scout gave it a try, the barista wasn't about to allow any horsing around.
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"We weren't given any reason, just 'We can't take your order,'" Cline said. "Me and my friend were going to get Frappuccinos for us and a cup of whipped cream for the horses."
Cline and her family said they were disappointed, but still support Starbucks.
A company spokesperson said officially, the drive-thru is for cars only for safety reasons and that the barista was caught off guard.
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The story has a happy ending though. According to ABC News, Cline got a second chance on Tuesday to ride through the drive-thru after a district manager for Starbucks reached out.
"It was pretty exciting, though my horse did try to eat my caramel Frappuccino," Aspen told ABC News.