Eatsa in San Fernando Valley is reinventing the fast-food process

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Saturday, January 2, 2016
Eatsa in San Fernando Valley is reinventing the fast-food process
Eatsa, a new restaurant in Woodland Hills, is reinventing the way we think about fast-food restaurants.

WOODLAND HILLS, LOS ANGELES (KABC) -- When you walk into Eatsa, a new restaurant in the San Fernando Valley, you may not see any employees, but they're open for business.

The unique dining experience in Woodland Hills features no hostess or waiters, just a row of iPads with a digital menu.

Diners choose from a variety of quinoa bowls and use a debit or credit card to pay.

The food should appear in a row of cubbies shortly after ordering. The entire process usually takes under two minutes.

"It came from kind of observing a need in the public to be able to really effectively change how fast food is delivered. So for us, it's about healthy, it's about affordable, and it's about a very fast service method," Travis Jones, Eatsa's chief operating officer and corporate chef explained.

The business model is simple: Getting healthy food quickly to customers on the go.

"They're really surprised at how quick, how convenient it is for them. They're on the go so this is the perfect place to come," Taneisha Hunt with Eatsa said.

There are employees in the back who prepare the food though you can't always see them. And if you need help figuring out an order, an employee can come assist.

Jones said Eatsa will have an app coming in a couple of weeks that will allow users to place an order by phone.