Metro's Ambassadors, who help with transit safety, cleanliness, voting on whether to join union

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Monday, June 12, 2023
LA County Metro's Ambassadors voting on whether to unionize
A segment of the workers with LA County Metro's Ambassadors program are voting on whether to join a union.

LOS ANGELES (KABC) -- Metro's Ambassadors are deciding whether they want to unionize.

Members of the program patrol trains, platforms and buses to help with issues such as safety and cleanliness.

Los Angeles County's transit agency launched the 3-5 year pilot program earlier this year with 300 Ambassadors.

A sector of the team, hired by a third-party contractor and representing about one-third of the Ambassadors, is pushing for higher pay and more benefits.

The voting took place this weekend but results have not yet been announced.

Metro's new Ambassador program aims to boost safety, cleanliness on public transit

The 300 Metro Ambassadors are trained to help improve the public transportation experience by tracking and report concerns related to cleanliness, safety, disability awareness and other customer service issues.

Metro did not comment on the Ambassador group's demands or its unionization effort.