• BREAKING NEWS ABC shows live and on-demand -- Download the WATCH ABC app!

LADWP opens 4 customer service centers for next 8 Saturdays

The Los Angeles Department of Water and Power is seen in this undated file photo.

March 21, 2014 12:00:00 AM PDT
The Los Angeles Department of Water and Power has announced four of its customer service centers will have special Saturday hours starting this weekend.

The additional hours are part of the department's effort to resolve customer billing problems, officials said. LADWP recently replaced its 40-year-old customer billing system, which spurred significant operational problems.

The following customer service centers will be open Saturdays from 9 a.m. to 3 p.m. for the next eight weeks:

-Crenshaw customer service center
4030 Crenshaw Bouldevard, Los Angeles

-Van Nuys customer service center
6550 Van Nuys Boulevard, Van Nuys

-Watts customer service center
1686 E. 103rd Street, Los Angeles

-West Los Angeles customer service center
-1394 S. Sepulveda Boulevard, Los Angeles

Customers with billing questions can also contact LADWP online or at 1-800-DIAL-DWP.