• BREAKING NEWS ABC shows live and on-demand -- Download the WATCH ABC app!

Woman who died after nurse refused CPR wanted no intervention, family says

The Glenwood Gardens, a retirement facility in Bakersfield, Calif., is shown in this undated file photo.

March 6, 2013 12:00:00 AM PST
The family of a woman who died at an elder care home in Bakersfield after a nurse refused CPR is trying to calm the controversy.

Lorraine Bayless, 87, passed away on Feb. 26 at Glenwood Gardens, a Bakersfield independent living facility. Her death sparked outrage after a seven-minute recording of a 911 call was released.

The nurse, citing the facility's policy, can be heard refusing to perform CPR despite the dispatcher's pleas. Relatives said Tuesday Bayless wouldn't have wanted CPR.

"We understand that the 911 tape of this event has caused concern, but our family knows that mom had full knowledge of the limitations of Glenwood Gardens and is at peace," the family said in a statement.

The family said it would not sue or try to profit from the death. Brookdale Senior Living, which owns the facility, initially said its employee acted correctly by waiting until emergency personnel arrived, but on Tuesday, a spokesperson said in a statement, "This incident resulted from a complete misunderstanding of our practice with regards to emergency medical care for our residents."

The statement said the employee is on voluntary leave while Glenwood Gardens conducts an internal investigation.

The Associated Press contributed to this report.