Disneyland Resort to end Annual Passport program amid uncertainty of the pandemic
ANAHEIM, Calif. (KABC) -- Disneyland and the California Adventure theme parks, which remain closed during the COVID-19 pandemic, are ending the popular Annual Passport program, park officials announced Thursday.
The current program will begin sunsetting "due to the continued uncertainty of the pandemic and limitations and expected restrictions around the reopening of our theme parks," Disneyland Resort President Ken Potrock said in a letter released to passholders.
Refunds will be issued for eligible passports.
The company is working on new membership offerings for the future.
"We plan to use this time while we remain closed to develop new membership offerings that will utilize consumer insights to deliver choice, flexibility and value for our biggest fans," Potrock said. "Once we have more information to share about future membership offerings, our Passholders will be the first to hear from us as we embark on this next chapter."
The Annual Passport program, popular particularly among Southern Californians, allowed holders to visit both Disneyland Park and California Adventure on select days throughout the year, as well as be eligible for discounts, special offers and invitations to events.
Some discounts will continue to be offered to passholders at Downtown Disney stores, which remain open during the pandemic with restrictions and COVID-19 protocols in place.
Details about the ending of the Passport program, refunds for passholders and the text of Potrock's letter are available here.
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The park closed in March 2020 due to the COVID-19 pandemic. Southern California remains under the state's strict stay-at-home orders as available ICU capacity in the region is listed at 0% and it remains unclear when the park would be allowed to reopen.
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The Walt Disney Co. is the parent company of this station.
