Eyewitness News undercover reports revealed buses with broken equipment as well as drivers who were untrained or too busy to help wheelchair riders get secured on board buses as required by federal law.
Thursday, the MTA board approved a settlement with a group of disabled bus riders who were suing to make the MTA more accessible.
The MTA board agreed to 26 changes in all, including the expansion of its ADA compliance unit.
Since the lawsuit was filed, one of the disabled plaintiffs has died.
Cathy Gaddy Horton's family says she never fully recovered from injuries suffered after being thrown from her wheelchair onboard an MTA bus.