Users report EDD website outage, can't log in to accounts

ByMichael Finney and Simone Chavoor KGO logo
Wednesday, December 30, 2020
Users report EDD site outage
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California's online unemployment benefit portal now bears a warning message that "some customers are experiencing issues using this service."

SAN FRANCISCO -- Users are reporting difficulty accessing their online unemployment benefit accounts on

The login page for the California Employment Development Department's "UI Online" now features a yellow warning box that says: "Limited Service: Benefit Programs Online. Some customers are experiencing issues using this service. We're working to restore it as soon as possible. Please check back later."

RELATED: Californians affected by pandemic unemployment frustrated by EDD backlog

Users have taken to social media to complain about not being able to access their accounts or certify for benefits. Some say the site has been inaccessible for as long as two days.

ABC7's sister station KGO-TV has reached out to the EDD but has not yet received a response. We will keep on top of this story and report any updates.