Users report EDD website outage, can't log in to accounts

SAN FRANCISCO -- Users are reporting difficulty accessing their online unemployment benefit accounts on EDD.ca.gov.

The login page for the California Employment Development Department's "UI Online" now features a yellow warning box that says: "Limited Service: Benefit Programs Online. Some customers are experiencing issues using this service. We're working to restore it as soon as possible. Please check back later."

RELATED: Californians affected by pandemic unemployment frustrated by EDD backlog
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Californians seeking unemployment assistance due to the pandemic are experiencing delays and other issues after a large backlog forced EDD to stop accepting new claims for two weeks.



Users have taken to social media to complain about not being able to access their accounts or certify for benefits. Some say the site has been inaccessible for as long as two days.

ABC7's sister station KGO-TV has reached out to the EDD but has not yet received a response. We will keep on top of this story and report any updates.
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