A software error led to an errant emergency evacuation alert that was sent to millions of mobile devices throughout Southern California, Office of Emergency Management Director Kevin McGowan said.
The first erroneous alert was sent out around 4 p.m. Thursday, shortly after the Kenneth Fire erupted in the West Hills area. The alert about evacuation warnings was only supposed to be sent to people in the affected area near that fire, but instead, it was sent to cell phones throughout most of the county, including residents in the South Bay, the Westside, downtown Los Angeles, the San Fernando Valley, even as far away as Orange County.
A software error led to an errant evacuation alert that was sent to millions, Office of Emergency Management Director Kevin McGowan said.
Speaking at a Saturday morning news conference, McGowan said the first wayward alert "was indeed correctly targeted to the right recipients. We believe that the problem occurred in the software system that accidentally blasted the alert countywide, rather than to the targeted recipients who needed to get the information to safely prepare to evacuate."
A correction message was sent out countywide about 15 minutes later. Law enforcement and government agencies across the region also issued statements assuring people the message was in error.